Let Us Help during the HCL Transition

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For almost 20 years, I have been working for IBM Business Partners in a customer relations/sales role. More often than not, I have been the only non-technical or software sales person on staff. During that time, I have spent a significant amount of time and ongoing effort to understanding the licensing models for various software — specifically IBM, Notes, and Domino. Before long, part of that effort involved explaining the changing details of the IBM Passport and sales process to customers. I am so grateful to so many of you for sticking with me through that process.

Change is afoot again, with the acquisition of IBM’s collaboration software stack by HCL. I want to let you know that Workflow Studios is working closely with the HCL team during the transition and will continue to do so beyond. 

So far I must say I am impressed by HCL and their attempts at inclusivity — both with their business partners and their customer base. Their HCL Client Advocacy Program provides customers with information about their product road maps, offering hands-on technical support and even lab services. Through the Client Advocacy Program, you can let HCL know of any technical issues you may be experiencing with the platform. You can also share your success stories and keep up to date on relevant topics.

As an HCL Partner, WFS will continue to resell Notes/Domino. We are excited to attend the HCL Factory Tour in July, where we will gain insight into Domino 11 and have an opportunity to further review/discuss customer and acquisition issues.

Please feel free to sign up for the Advocacy Program to join the ride! You can also follow our social media accounts for ongoing updates (Facebook, LinkedIn, & Twitter). More about HCL below.

HCL Client Advocacy Program:
https://forums.hclcloudapps.com/clientad.nsf

HCL Collaboration Workflow Platform Development Twitter:
https://twitter.com/hcl_collabdev?lang=en

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WorkFlow Studios is an IBM Premier Partner helping clients achieve excellence in three key areas: Collaboration, Business Intelligence and Process Management.

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