For almost 20
years, I have been working for IBM Business Partners in a customer
relations/sales role. More often than not, I have been the only non-technical
or software sales person on staff. During that time, I have spent a significant
amount of time and ongoing effort to understanding the licensing models for
various software — specifically IBM, Notes, and Domino. Before long, part of
that effort involved explaining the changing details of the IBM Passport and
sales process to customers. I am so grateful to so many of you for sticking
with me through that process.
Change is afoot again, with the acquisition of IBM’s collaboration software stack by HCL. I want to let you know that Workflow Studios is working closely with the HCL team during the transition and will continue to do so beyond.
So far I must
say I am impressed by HCL and their attempts at inclusivity — both with their
business partners and their customer base. Their HCL Client Advocacy Program
provides customers with information about their product road maps, offering
hands-on technical support and even lab services. Through the Client Advocacy
Program, you can let HCL know of any technical issues you may be experiencing
with the platform. You can also share your success stories and keep up to date
on relevant topics.
As an HCL
Partner, WFS will continue
to resell Notes/Domino. We are excited to attend the HCL Factory Tour in July,
where we will gain insight into Domino 11 and have an opportunity to further
review/discuss customer and acquisition issues.
Please feel free to sign up for the Advocacy Program to join the ride! You can also follow our social media accounts for ongoing updates (Facebook, LinkedIn, & Twitter). More about HCL below.