Passport Advantage and Passport Advantage Express are simple, comprehensive IBM programs through which customers purchase IBM software, be it Lotus, WebSphere, DB2, Tivoli or Rational. Passport Advantage is focused on larger enterprises, while Passport Advantage Express is a transaction-based program designed to meet the needs of medium-sized businesses.
- Includes Software Maintenance (technical support and product upgrades) with each new license
- Provides comprehensive and flexible upgrade coverage
- Streamlines budgeting for software upgrade and migration costs
- Provides secure access to Passport Advantage Online
- Incorporates flexible, easy-to-access, responsive, cross-platform customer support from IBM
- Provides access to IBM software technical support for all of a customer's designated IT staff
- Provides 24x7 access to support resources for business-critical outages
- Provides self help via the Internet.
For those customers with any experience with these programs, you know they are not as simple and easy to deal with as advertised. With our experience, we can help guide you through the maze that is IBM acting as your advocate. We can provide:
- A knowledgeable eye to review your account and provide possible alternatives, improving your ROI
- the ability to submit, review, update customer problems
- assistance with migration paths for licensing format changes i.e.: domino.doc server/CAL to per user, Tivoli points to processor, domino cpu
- Passport integration issues i.e.: Aptrix, Rational, configurator purchases, AS400 migrations
- entitlement problems
- experience with trade-ins and trade-ups
- TCO migrations
- Divestiture transfers
We can also offer discounted pricing on hardware and software maintenance purchases and discounted training and consulting packages associated with Passport purchases.
Our goal is to partner with you to maximize your investment in technology with our consulting and education services in addition to making sure you get the best possible price on your technology investment.
Please feel free to contact our Passport Guru (link to Sue's contact info) for questions, quotes or additional information. 
