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Microsoft

Our Microsoft technology team works closely with you with the end goal of promoting collaboration, problem solving, and best practices regarding the adoption of solutions by defining & refining requirements while balancing security, privacy, regulatory, and compliance risks.

Identity Management

This is a broad administrative area that deals with identifying entities within your authentication and access infrastructure (such as a user, computer, server, or other device) and controlling its access to other resources (files, executables, etc.) by associating rights and restrictions with the established identity. At the core of an identity management system are policies defining which devices and users are allowed on the network and what a user can accomplish, depending on his device type, location and other factors.

Several identity management systems offer directory integration, support for both wired & wireless users, and the flexibility to meet almost any security and operational policy requirement. Today’s increasing utilization of “bring your own device” (BYOD) policies, allowing end users to use almost any device they wish to access corporate systems, is the leading challenge to identity management systems because of the lack of standardization. However, solutions are no longer on the horizon, they are available here and now to make BYOD commonplace.

Note: Microsoft Server 2003 is now out of support. How many businesses still use this, and XP, for their business critical, day-to-day needs? Consider the cost of a failure of one or more of these systems where Microsoft is no longer supporting the outdated product. Let us upgrade you to 2012, and take advantage of new features to keep you secure in today’s ever-changing landscape.

Office 365

The decision whether or not to migrate your current infrastructure to the cloud is not one to be taken lightly. Our team can guide you through the decisions you need to make in order to determine whether or not moving to the cloud is the right choice for your enterprise. We consider business processes, infrastructure savings, and migration processes.

Once the decision to migrate has been made, our planning processes yield the best overall approach to getting the migration finished smoothly and efficiently with the least negative impact to your end users' day-to-day work and without overloading your Help Desk. The infrastructure, go-live, and content choices that are possible allow us to customize the right approach for you.

Our trained migration team can implement the needed directory synchronization and single sign-on infrastructure required to ensure your user accounts are correctly reflected in the cloud and that password management is streamlined.

Email

The most common element selected for migration to the cloud is, by far, email infrastructure. In the instances where you need to migrate data from non-Microsoft mail systems, we have the experience and partnerships needed to make the content move as quickly as possible. Help Desk organizations also need to be taught the ins and outs of what is happening, whether or not they will take an active role in the migrations or the end user support after migrations are complete.

Don’t forget about non-technical issues. Users might need to be trained how to use a new mail client or how to use a new web interface. Further, a structured communications process for the end user needs to be fully defined and executed. These change management activities are crucial to the success of the migration not only to help keep calls to a help desk low, but also to keep end user perception of the change a positive experience.

Collaboration

Easily claiming the second spot of reasons why companies are moving to the cloud is collaboration. The need to provide flexible means for your workforce to work together wherever they are and whenever they need to is easy via SharePoint Online and Skype for Business (formerly known as Lync). SharePoint Online takes advantage of easy to use file libraries, discussion forums, and team sites for tracking projects. Skype for Business gives text and video chat capability along with more advanced features to let you access your company phone system. Both of these collaboration offerings allow you to grant access to people outside of your company as well.

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